Local Engagement Officer

IMG provides business services to support the development, growth, and sustainability of Aboriginal organisations. Our work combines broad technical skills, industry experience, proven performance with Aboriginal business services, and building and maintaining stakeholder relations.

IMG is delivering an exciting new WA Trading Tracks program across the Pilbara that aims to enhance the economic participation of locally based, small-to-medium Indigenous businesses. By building capability and capacity and providing sound strategic business advice, IMG is creating strong, sustainable local Indigenous businesses.

• Building and strengthening business participation in WA Trading Tracks program and activities.
• Effectively onboarding businesses into the WA Trading Tracks program.
• Supporting program events and other activities to promote the program positively.
• Communicating with local Aboriginal businesses, key stakeholders, and the broader community to promote WA Trading Tracks.
• Assisting with industry engagement, including promoting and coordinating local business events.
• Engaging and maintaining relationships with local community stakeholders.
• Assisting with projects to positively promote, grow, and improve the program.
• Reporting on activities and related administrative duties

Key Responsibilities

• Professionally undertake reception duties, including answering the telephone and welcoming clients and visitors.
• Provide general administrative support including producing, photocopying, and filing of correspondence and documentation as requested.
• Support the program with client appointments and room bookings, as well as support and maintenance of databases.
• Collaborate with staff, the local community, and other key stakeholders to build and share knowledge of and respond to the motivators, challenges and barriers to optimal cultural competency, engagement, and participation within the local context.
• Communicate effectively with individual community members, listening to their voices and understanding perspectives and current community matters that have the potential to impact the achievement of Aboriginal engagement and participation objectives.

Requirements:

• Basic skills in Microsoft Office Suite, data entry
• Adaptable communication skills, able to communicate with Aboriginal people who speak English as a second language
• Knowledge and experience with Pilbara Traditional Owner people, communities, and cultures.
• Hold and maintain a valid Western Australian Drivers’ Licence
• Certificate III in Business, Business Administration, or similar (Desirable, not Essential)
• Port Hedland Resident (No Fly-In Fly-Out).