JOB DESCRIPTION:

 A local aboriginal hostel is looking for Housekeepers to commence casual employment.

General housekeeping duties such as bed making, cleaning, laundering, etc.

SKILLS AND EXPERIENCE REQUIRED:

  • Drivers licence preferred not compulsory
  • Able to pass Pre-employment medical and Drug & Alcohol
  • Must have or able to obtain Working with Children Check
  • Must have or able to obtain National Police Clearance with no criminal history

Duties and Responsibilities:

  • Welcome guests upon arrival, ensuring high quality customer service during their stay
  • Work closely with hostel staff to accommodate guests’ needs
  • Ensure a high level of customer service is provided to AHL residents at all times, including attending to resident requests in a professional and courteous manner
  • Efficient, responsive and friendly service
  • Clean, culturally safe, fit-for purpose kitchen and dining areas
  • Acts professionally and treats everyone with respect and courtesy and acts in accordance with APS Values and Code of Conduct and AHL’s Child Protection Framework and relevant legislation
  • Room Cleaning Services at the Checkout
  • Perform high standard cleaning services in hostel rooms at the checkout times
  • Collect linen and towels for laundry services
  • Perform laundry services on a regular basis to ensure continuous supply of clean linen
  • Rooms and bathrooms are clean and tidy and ready for next residents
  • Linen and towels are changed and resident’s supplies are replenished
  • Beds are made and floors are mopped and rubbish bins are emptied and relined
  • Daily Housekeeping Services
  • Perform high standard cleaning services on a daily basis for staying residents
  • Collect linen and towels for laundry services
  • Perform laundry services on a regular basis to ensure continuous supply of clean linen
  • Rooms and bathrooms are clean and tidy
  • Linen and towels are changed on a weekly basis and residents supplies are replenished as required
  • Rubbish bins are emptied and relined
  • Floors are mopped every two days, or daily if required
  • Cleaning Services of Common Areas
  • Perform high standard cleaning services on a daily basis of common areas, including toilets, bathrooms, TV rooms, office rooms and laundry
  • Provides high standard of regular spring cleaning of hostel amenities
  • Checks and ensures that common areas are cleaned on a daily basis
  • Regular spring cleaning of common areas ensures clean fans, cupboards and other hostel furniture and equipment
  • Stock Control
  • Ensure that cleaning products (chemicals) are handled in accordance with WHS policies and procedures
  • Reports on low stock of cleaning products
  • Professional service & Working Relationship
  • Work collaboratively and supports others
  • Attend work on time and in accordance with approved roster (Work Pattern)
  • Uphold the APS Values and Code of Conduct
  • Treats everyone with respect and courtesy
  • Always works to assigned work pattern except on approved leave
  • Actively participates in team work and assists to meet AHL objectives Work, Health & Safety (WHS)
  • Promote health & safety in the workplace
  • Promptly report workplace hazards and WHS issues, including injury or illness, to their manager or Health and Safety Representative (HSR)
  • Report on repair and maintenance requirements in rooms and common areas
  • Report unsafe, hazardous or emergency situations using AHL’s Hazard & Incident Reporting procedures
  • Uses equipment and chemicals safely and in accordance with manufacturer’s instructions
  • Reports any health, harassment and safety hazards in accordance with AHL’s procedures
  • Dresses to AHL dress code and occupational requirements
  • Participates in WHS training as required
  • Other duties as directed
  • Constantly seeks to improve quality service delivery

An application form must be completed with the referral, please speak with your case manager

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