A vehicle rental agency requires a Vehicle Service Agent to be part of their team.

Duties and Responsibilities

  • Checking in returned vehicles, checking fuel levels, body damage and operation of vehicle and accessories.
  • Removing damaged or problem vehicles from fleet to designated out-of-service area, completing incident reports and notifying dispatcher or rental counter of vehicles taken out of service.
  • Cleaning interior and exterior of vehicles according to prescribed quality standards, disposing garbage and turning in any articles left by customers to designated lost and found area.
  • Conducting inventory and logging vehicles in and out of service area according to established procedures.  Completing necessary paperwork, communicating inventory and availability and notifying dispatchers/company mechanic in case of vehicle problems.
  • Assisting all customers with inquiries, concerns and requests in a positive and friendly manner, including the loading and unloading of luggage, shuttling customers to desired destination as directed and providing direction and operating instructions.

Skills and Experience

  • Hold a full and valid driver’s licence
  • Be flexible to work across a seven-day rotating roster
  • Enjoy working in a team environment
  • Be passionate about delivering an exceptional product to our customers

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