JOB DESCRIPTION:

We are currently seeking candidate to fill a Case Support Officer position.

Duties consist of but not limited to:

  • Assisting case manager to collect, record and analyse client information
  • Undertaking data entry and maintaining all related client and administration files and spreadsheets as directed
  • Coordinating and scheduling client contact visits
  • Preparing and distributing of correspondence as required
  • Providing assistance with client payment options, including payment of accounts
  • Liaising with and providing information to government and non-government agencies in relation to client needs as directed by case managers or team leaders

Possibility of accommodation for the right candidates.

 

REQUIRED:

  • Demonstrated organisational and planning skills
  • Demonstrated experience in providing administration support and client services in a team environment
  • Good interpersonal, verbal and written communication skills
  • Ability to interact with diverse range of clients
  • Equivalent or higher Certificate III or IV in Community Services Work
  • National Police Clearance
  • Working With Children Check
  • Must be double vaccinated with proof. A booster shot will also be required.

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