JOB DESCRIPTION:
A local aboriginal hostel is looking for Housekeepers to commence casual employment.
General housekeeping duties such as bed making, cleaning, laundering, etc.
Duties and Responsibilities:
· Welcome guests upon arrival, ensuring high quality customer service during their stay
· Work closely with hostel staff to accommodate guests’ needs
· Ensure a high level of customer service is provided to AHL residents at all times, including attending to resident requests in a professional and courteous manner
· Efficient, responsive and friendly service
· Clean, culturally safe, fit-for purpose kitchen and dining areas
· Acts professionally and treats everyone with respect and courtesy and acts in accordance with APS Values and Code of Conduct and AHL’s Child Protection Framework and relevant legislation
· Room Cleaning Services at the Checkout
· Perform high standard cleaning services in hostel rooms at the checkout times
· Collect linen and towels for laundry services
· Perform laundry services on a regular basis to ensure continuous supply of clean linen
· Rooms and bathrooms are clean and tidy and ready for next residents
· Linen and towels are changed and resident’s supplies are replenished
· Beds are made and floors are mopped and rubbish bins are emptied and relined
· Daily Housekeeping Services
· Perform high standard cleaning services on a daily basis for staying residents
· Collect linen and towels for laundry services
· Perform laundry services on a regular basis to ensure continuous supply of clean linen
· Rooms and bathrooms are clean and tidy
· Linen and towels are changed on a weekly basis and residents supplies are replenished as required
· Rubbish bins are emptied and relined
· Floors are mopped every two days, or daily if required
· Cleaning Services of Common Areas
· Perform high standard cleaning services on a daily basis of common areas, including toilets, bathrooms, TV rooms, office rooms and laundry
· Provides high standard of regular spring cleaning of hostel amenities
· Checks and ensures that common areas are cleaned on a daily basis
· Regular spring cleaning of common areas ensures clean fans, cupboards and other hostel furniture and equipment
· Stock Control
· Ensure that cleaning products (chemicals) are handled in accordance with WHS policies and procedures
· Reports on low stock of cleaning products
· Professional service & Working Relationship
· Work collaboratively and supports others
· Attend work on time and in accordance with approved roster (Work Pattern)
· Uphold the APS Values and Code of Conduct
· Treats everyone with respect and courtesy
· Always works to assigned work pattern except on approved leave
· Actively participates in team work and assists to meet AHL objectives Work, Health & Safety (WHS)
· Promote health & safety in the workplace
· Promptly report workplace hazards and WHS issues, including injury or illness, to their manager or Health and Safety Representative (HSR)
· Report on repair and maintenance requirements in rooms and common areas
· Report unsafe, hazardous or emergency situations using AHL’s Hazard & Incident Reporting procedures
· Uses equipment and chemicals safely and in accordance with manufacturer’s instructions
· Reports any health, harassment and safety hazards in accordance with AHL’s procedures
· Dresses to AHL dress code and occupational requirements
· Participates in WHS training as required
· Other duties as directed
· Constantly seeks to improve quality service delivery
SKILLS AND EXPERIENCE REQUIRED:
· Drivers licence preferred not compulsory
· Able to pass Pre-employment medical and Drug & Alcohol
· Must have or able to obtain Working with Children Check
· Must have or able to obtain National Police Clearance with no criminal history
Attached application form must be completed